Technical Support & Service

Thank you for your business. Let us know how else we can help you. We are the local printer and computer technology specialists so feel free to call us to have questions answered.

If you are having technical issue with your ink jet printer or cartridges, try using our free troubleshooting guide to help you find a solution @ Just choose your manufacturer, select your cartridge from the drop-down menu and you will see a photo of your cartridge and common problems that may occur with this printer or cartridge to the right. Click on the link and watch the video. If the solution listed does not fix the problem, call us @  413-517-0099. We can help with any PC, ink jet printer, copy machine or laser printer.

The Perils of Ignoring the Fine Print:

The internet is filled with incredible ink and toner cartridge deals that seem too good to be true. So before hitting that “Buy Now” button, take a moment to question how this company can possible afford to sell their product for such a low price. The answer usually can be found in the fine print. Take a moment to read their return policy, any restrictions that may come with the purchase of their products, such as warranty period and length of time to reship a product. Quality always comes at a price. At Ink & Toner Solutions we only sell the very highest quality ink and toner cartridges that carry a full 12 month warranty and a promise that we will ship out the very next day any replacement cartridge if needed. We are local and really do care about our customers and the products we sell them. We stand behind all of our products and services, period.

Can the online dealers that are selling at such ridiculously low prices say that?


We also provide Printer and PC repair and consultation in-store for the Pioneer Valley and Northampton, MA area. Call us for details and pricing.