Ink & Toner Solutions Customer Testimonial - Ralph's Blacksmith Shop

Ralph's Blacksmith Shop
36 Smith St.
Northampton, MA 01060


Maureen L'Abbee
Regional Operations Manager
Tapestry Health
Florence, MA

Tapestry Health has been doing business with Ink & Toner Solutions for the past two ½ years. We have found that the quality of their products have been excellent. We have contracted with this company to purchase their refurbished toners (all working great with our HP printers) and the cost is lower than other companies, which is helpful to our non profit agency. Included in this contract is service of our current laser printers. Ink & Toner Solutions is always quick to respond and handle any problems. Service is one of their key assets. I would recommend this company without reservation. Overall, Ink & Toner is so easy to do business with, and we look forward to continuing this relationship.

Stanley Jacobs
Baystate Benefits Services
Belchertown, MA

I work as an employee benefits insurance broker. I have been using the services of Ink Solutions for 8 years. The quality of their ink cartridges and pricing is great. Their customer service is fabulous. Every time I have stopped into their store or called to place on order I have been treated courteously and professionally. I recommend them without hesitation.

Karen Marino
Legal Assistant
Law Offices of Elaine Reall
Northampton, MA 

Our office has used Ink & Toner Solutions, LLC for the past four years. The products received from the company are of high quality, have always been delivered within a reasonable amount of time and their prices beat the competition. However, recently we used Ink & Toner Solutions, LLC for a computer problem we were experiencing. We called another computer repair company only to find that the service was less than desirable and, in the fact, that the company did not completely fix the problem. We then called Ink & Toner Solutions, LLC and the technician came out to our office within thirty minutes. He fixed the problem without hesitation, he was very courteous and friendly, and the cost was reasonable. Each time I call Ink & Toner Solution, LLC for replacement toner or service, I have always received immediate attention. Their technician is professional and courteous. I am very pleased with Ink & Toner Solution, LLC and will not go elsewhere for my computer and printer needs.

Dave Ferry
Soldier On
Leeds, MA

Soldier On has been working with Ink & Toner Solutions for quite some time now and we have been extremely pleased. The quality, great pricing and excellent service have all helped us to keep our printing costs under control so that we can dedicate that savings toward our mission of helping homeless veterans. Ink & Toner recently stepped up further by offering free computer clinics to our resident veterans as a way to give back for all that they have done and for that we salute them -a great company to do business with!

Joan Tirrell
Sales Assistant
Clarion Hotel

Ink and Toner Solutions has been a great local vendor for us. A very friendly staff and great to work with!

James Phaneuf
Bell & Hudson Insurance Agency, Inc.
Belchertown, MA

"We have regularly used the services of Ink & Toner Solutions and are completely satisfied with the quality of their service and products, and their outstanding customer service."

Amy B. Royal
Royal LLP
Northampton MA

"Ink & Toner Solutions provides high level customer service, which is why we do business with them.  Ink & Toner Solutions has always been responsive to customer needs and its employees understand the need for quick help in a fast-paced business world.  Their pricing is very competitive and often lower than the chain stores.  It's also clear that they not only care about the quality of service their business provides, but also that the business gives back to the community.  Ink & Toner Solutions has been a devoted Chamber of Commerce supporter.  For all of these reasons and more, I recommend that all area businesses do business with Ink & Toner Solutions."

Larry Pruner
Valley Books
220 N. Pleasant Street
Amherst, MA

"I have been a customer of Ink & Toner Solutions since 2004. During that time I have had hundreds of cartridges filled for my business and home printers. I have saved hundreds of dollars each year. Their service is first class and I've never had a single reason to complain. Even my 84 year old father in NY sends his cartridges to them for refill. Their service is knowledgeable, friendly and fair. I recommend them whole heartedly."

Kristopher Pacunas
IT Director

Town of Amherst
Amherst MA

"Ink & Toner Solutions has streamlined our procurement process, is helping to save the town much needed money and the quality is as good as the original printer cartridges we were buying at a much higher cost."

Sean P. Lenihan, Esq.

"I have been using Ink & Toner Solutions for over a year and the quality and prices on the ink cartridges can not be beat. The service and delivery is timely and efficient, which is very important for a small law firm like mine. I highly recommend Ink & Toner Solutions to both big and small businesses alike."


Emory Ford

" My wife visited your shop on Thur and bought a new black print cartridge for my HP 6500 printed.  While she was there you "fiddled" with cartridge that had failed to work when I installed it on Wed night.  What ever fiddling you did worked!  The once failed cartridge works.