Frequently Asked Questions

Questions:

1. Why should I use remanufactured inkjet or toner cartridges?

2. How much money can I save?

3. Are the products that Ink Solutions sells guaranteed?

4. Will using non-OEM products void my warranty?

5. Will my Ink Solutions ink-jet cartridge last as long as a new OEM cartridge?

6. What brands of cartridges does Ink Solutions carry?

7. Do you offer Dell replacement cartridges?

8. How long does the process take?

Answers:

1. With more than 800 million ink-jet and toner cartridges being thrown away each year worldwide, you are helping to diminish the amount of waste in our landfills. You can also realize savings of 30-60% compared to buying new.
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2. When you shop for ink-jet & toner cartridges at Ink Solutions you will save on average 30-60% off the price of a new OEM (Original Equipment Manufacturer) cartridge. For example an HP #78 Full Life Color cartridge cost $54.99. When you buy at Ink Solutions, it cost $20.99! Savings do vary product to product but you are better off buying our top quality replacements at a lower price.
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3. Yes, our inks are the best money can buy and are comparable to the OEM inks. All of our compatible ink-jet and toner cartridges carry a 100% customer satisfaction guarantee with them.
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4. It is completely false that using aftermarket printer cartridges in your printer will void the warranty, but that is what the printer companies want people to believe. There is a Congress Act called the Magnuson-Moss Warranty Act that in essence says no company can sell a product and then force the customer to buy further products from them in order to ensure their warranty remains valid. This practice is called "tied selling" and it is illegal.
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5. Your cartridge will last as long if not longer than the new OEM cartridge. The original printer manufacturers frequently do not fill a cartridge to its full capacity. At Ink Solutions we always provide cartridges that are at full capacity. It is difficult to predict the number of pages that a cartridge will get due to the many different variables that can come into play such as font size, single or double-spaced text, page margins, photo printing and what you have the print quality set at. We are able to provide estimates based on the universal 5% page yield standards.
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6. We carry a complete line of remanufactured & compatible ink-jet and toner cartridges which include Hewlett Packard, Dell, Epson, Canon and Lexmark to name a few. If you are not sure if there is a replacement available for your printer just call or e-mail us.
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7. Yes, we supply the majority of Dell cartridges at a savings of over 40% compared to new.
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8. Typically you can receive your replacement cartridge right away with a quick exchange. You get the best price by bringing in your empty cartridge to swap for a fresh one ready for printing. Some cartridges require onsite service that takes under an hour. Please ask us and we can tell you how long yours will take. If you need a certain cartridge it is always a good idea to check ahead to make sure we have you covered.
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