Learning Center

We want to provide the best possible service for our customers. To that end, we will be offering a number of How-To and Tip videos about getting the most from your printers and ink, troubleshooting advice, and informational guides for everyone who likes to find answers for their selves before coming to us for service. Check back here often, we'll be adding things regularly.

Otherwise, if you need service and want us to figure out what's wrong, always give us a call @ 413-517-0099 or email us.

Tips & info from our blog

Recent Posts From Our Blog

Looking for a printer that has excellent print quality for documents & photos, easy to operate and has above average scanning and copying speeds? The HP Photosmart 7520 just might be the best multifunction printer to look at. This printer … Continue reading

Setting up a wireless printer for the first time used to be hard. The operating systems commonly in use weren’t designed to work with wireless printers, and so you had to do a lot more work to setup the printer. … Continue reading

In late 2013 Xerox®, one of the leading office imaging product manufacturers worldwide, unveiled its Xerox® eConcierge™ program, which offers free extended service coverage for all supported Xerox printers on your network, as well as Xerox-branded compatible supplies for certain … Continue reading

For many years the big choice in buying a printer was should it be a ink jet or a laser. All-in-One or a single function model. A small inexpensive desktop or a business grade model. These are all choices that … Continue reading

Ink & Toner Solutions has been in the business of selling high quality Eco-friendly remanufactured ink and toner cartridges since 2004. Over that period of time I’ve seen and heard just about everything on the subject of buying printer cartridges … Continue reading

This is a subject that has been bugging me for some time now so I thought this would be a great time to get it off my chest. Any one that has an office and 5 or more printers has … Continue reading

I don’t think any of use really think about our copiers until something goes wrong, am I right. There it sits in the corner churning copies out day in and day out, never asking for anything but some power and … Continue reading

Have you ever wondered what the choices are for taking care of your printers or how to manage your printers? Has a sales rep approached you with something called MPS, (Managed Print Services) Are you looking for an easy to … Continue reading

Should I lease or buy a copier or which machine in your opinion would be the best for me to buy is questions we get asked all the time at Ink & Toner Solutions. The first answer I always give … Continue reading

I think you would agree that everyone has been talking about securing their hard drives, wiping data from hard drives and even destroying the hard drive by beating it to death with a hammer if you are going to be … Continue reading

When looking for a low cost all in one printer for home or small office use you want it to be easy to use, have print, copy, scan and fax capabilities high output quality, good speed and a good LCD … Continue reading

I find it very curious indeed that when you go to buy a new car the manufacturer will spell out in no uncertain terms what that vehicle will get in miles per gallon because this is a very large factor &#8230; <a href="http://blog.inksolutionsma.com/2013/11/30/cost-to-run-a-printer/">Continue reading <span class="meta-nav">&#8594;</span></a>

Have you ever thought of why some toners are so much cheaper than others on line? There are several factors and we will cover some of them in this article. The first issue is intellectual property and patent rights. More &#8230; <a href="http://blog.inksolutionsma.com/2013/10/19/buying-cheap-toners-line-good-... reading <span class="meta-nav">&#8594;</span></a>

We have traded the security of the wire for the convenience of the wireless world when it comes to printers, copiers and MFP devices. Shocking Facts: A security software company representative purchased four used copiers for $300 each from a &#8230; <a href="http://blog.inksolutionsma.com/2013/10/13/printer-copier-mfp-security-ti... reading <span class="meta-nav">&#8594;</span></a>

We are living in a world where everyone seems to be multi-tasking at a high rate so the appeal of having a printer that does almost as many tasks as you do is very attractive. They are attractive but there &#8230; <a href="http://blog.inksolutionsma.com/2013/09/30/buying-tips-for-all-in-one-pri... reading <span class="meta-nav">&#8594;</span></a>

More and more I have customer&#8217;s that have a sales team on the road and want to know what is the smallest portable printer on the market. Most of them are not looking for anything really fancy, most of the &#8230; <a href="http://blog.inksolutionsma.com/2013/07/22/whats-the-smallest-portable-pr... reading <span class="meta-nav">&#8594;</span></a>

Ever since I started in this industry I have been hearing the same question over and over again from customers who own Epson printers, namely &#8220;Why is it that I only print in black but my color cartridges are empty&#8221;? &#8230; <a href="http://blog.inksolutionsma.com/2013/07/11/i-only-print-in-black-on-my-ep... reading <span class="meta-nav">&#8594;</span></a>

Anyone with a ink jet printer knows all to well the frustration that these printers can cause us at one time or another. An error message comes up on the screen, lights go on or off, or they start to &#8230; <a href="http://blog.inksolutionsma.com/2013/06/24/ink-jet-cartridge-help-web-sit... reading <span class="meta-nav">&#8594;</span></a>

Brother has finally introduced a line of printers aimed specifically at the small business market that are inexpensive while retaining high quality and a number of printing &#38; hardware options. These all-in-one machines can fax, scan, copy and depending on &#8230; <a href="http://blog.inksolutionsma.com/2013/06/05/brother-color-mfc-9000-series-... reading <span class="meta-nav">&#8594;</span></a>

The reason I decided to write this post is to hopefully save someone from needlessly buying a Drum and a Toner when all they really needed was the toner. I&#8217;ve had to many customers come to my store with the &#8230; <a href="http://blog.inksolutionsma.com/2013/02/11/replacing-brother-toners-and-d... reading <span class="meta-nav">&#8594;</span></a>

Before I attempt to answer the question, are re-manufactured printer cartridges good or bad I think it might be in order to define what is meant by &#8220;re-manufactured&#8221;. Let&#8217;s start at the beginning, at some point someone was happily printing &#8230; <a href="http://blog.inksolutionsma.com/2013/01/30/re-manufactured-printer-cartri... reading <span class="meta-nav">&#8594;</span></a>

Oh boy, now there&#8217;s a loaded question if I ever heard one. I&#8217;ve been in this business for just over seven years now and I don&#8217;t think a week has gone by that a customer or business client has not &#8230; <a href="http://blog.inksolutionsma.com/2013/01/23/which-is-the-best-printer-to-b... reading <span class="meta-nav">&#8594;</span></a>

If you own a Brother MFC-7420N or MFC-7820N you have in all likelihood seen the message &#8220;Toner Life End&#8221; after installing a new toner cartridge. This message makes no sense at all for the simple reason that the toner cartridge &#8230; <a href="http://blog.inksolutionsma.com/2013/01/22/resetting-toner-life-end-error... reading <span class="meta-nav">&#8594;</span></a>

We started out with the desktop computer that had a Printer attached to it via a cable. Then came the laptops and with that portable printers, not really practical but that was about all we had at the time.  So &#8230; <a href="http://blog.inksolutionsma.com/2013/01/13/how-to-print-to-dropbox-everno... reading <span class="meta-nav">&#8594;</span></a>

If you own a business then you are well aware of how much printing can cost. At a claimed $4,731 per gallon, printer ink is more expensive than vintage Champagne, rare whiskey or Russian caviar so saving money on printing &#8230; <a href="http://blog.inksolutionsma.com/2013/01/06/saving-money-on-printing-costs... reading <span class="meta-nav">&#8594;</span></a>

The popularity of wireless printers has greatly increased over the last few years, mostly due to the fact that printers are easy to share and can reside just about anywhere you wish. With the number of mobile devices out there &#8230; <a href="http://blog.inksolutionsma.com/2012/12/31/how-to-set-up-a-wireless-print... reading <span class="meta-nav">&#8594;</span></a>

If you&#8217;ve been doing your part in the effort to recycle ink and toner cartridges and other small electronic devices but feel it&#8217;s burdensome, difficult to manage and don&#8217;t really like the idea of not getting cash back but rather &#8230; <a href="http://blog.inksolutionsma.com/2012/12/23/best-way-to-recycle-ink-and-to... reading <span class="meta-nav">&#8594;</span></a>

If you&#8217;ve been looking for a color printer but can&#8217;t afford the cost of a laser printer, look no future, this machine could just be the answer to your prayers. The HP Officejet Pro 8500 wireless all in one printer &#8230; <a href="http://blog.inksolutionsma.com/2012/12/20/hp-officejet-pro-8500-wireless... reading <span class="meta-nav">&#8594;</span></a>

I just read a short article in a trade magazine I get, The Recycler, asking the question is a printer-less office a possibility? Back in 1985 when I owned my first business and we bought our first computer and a &#8230; <a href="http://blog.inksolutionsma.com/2012/12/15/is-a-printer-less-office-a-pos... reading <span class="meta-nav">&#8594;</span></a>

Let&#8217;s face it printers are some of the most frustrating pieces of equipment we have in our offices. I think at one time or another we have all wanted to take one of these machines built in hell and throw &#8230; <a href="http://blog.inksolutionsma.com/2012/12/10/laser-printer-symptoms-problem... reading <span class="meta-nav">&#8594;</span></a>

Most people know that you can store and retrieve documents from the cloud, but did you know you can have your documents printed via the cloud, also? Thanks to the increased functionality of smartphones, tablets and other mobile devices, these &#8230; <a href="http://blog.inksolutionsma.com/2012/12/09/what-is-cloud-printing/">Continue reading <span class="meta-nav">&#8594;</span></a>

What if there was a technological device that, when connected to your computer, could actually print out solid objects? If it sounds like something out of Star Trek &#8211; guess again! Although we&#8217;re not quite to the level of &#8220;Beam &#8230; <a href="http://blog.inksolutionsma.com/2012/12/06/what-is-3d-printing-any-ways/"... reading <span class="meta-nav">&#8594;</span></a>

One of the ongoing problems with the inkjet cartridge is that if it is not used enough the ink that is left inside each of the microscopic nozzles in the print head drys up. OK, lets back up a bit &#8230; <a href="http://blog.inksolutionsma.com/2012/12/04/how-new-technology-will-keep-y... reading <span class="meta-nav">&#8594;</span></a>

If you like the idea of using aftermarket or re-manufactured ink or toner cartridges in your printer and have been doing so for years, there&#8217;s nothing more frustrating than buying a new printer and finding out there are no aftermarket &#8230; <a href="http://blog.inksolutionsma.com/2012/12/02/cant-find-aftermarket-cartridg... reading <span class="meta-nav">&#8594;</span></a>

So what is toner? We get asked that all the time. First off let&#8217;s make sure we are all talking about the right kind of toner, what we are not talking about is the cosmetic toner, you know that lotion &#8230; <a href="http://blog.inksolutionsma.com/2012/12/01/what-is-toner/">Continue reading <span class="meta-nav">&#8594;</span></a>

Question &#8211;  What if I don’t use my ink jet printer for long periods, how does that affect the print quality? The simple answer &#8211; Not using your inkjet printer for long periods WILL cause your ink to dry out &#8230; <a href="http://blog.inksolutionsma.com/2012/11/24/can-an-inkjet-cartridge-dry-ou... reading <span class="meta-nav">&#8594;</span></a>

Question &#8211;  What if I don’t use my ink jet printer for long periods, how does that affect the print quality? The simple answer &#8211; Not using your inkjet printer for long periods of time is deadly. Most people are &#8230; <a href="http://blog.inksolutionsma.com/2012/11/24/can-a-ink-jet-cartridge-dry-ou... reading <span class="meta-nav">&#8594;</span></a>

Have you ever walked into a computer store or a big box store and seen the samples of what you can accomplish with the newest photo-quality inkjet printers? But getting those same results at home can be a daunting task &#8230; <a href="http://blog.inksolutionsma.com/2012/11/01/what-photo-paper-should-i-use/... reading <span class="meta-nav">&#8594;</span></a>

What is Remanufacturing? In our industry it’s reusing and refilling ink and toner printer cartridges so they can be used again. Used cartridges are collected though out the world by individuals, businesses and the remanufactures themselves. Once the empty cores &#8230; <a href="http://blog.inksolutionsma.com/2012/10/24/should-i-choose-a-remanufactur... reading <span class="meta-nav">&#8594;</span></a>

Have you been noticing that your laser printing cost are going up even though you have been trying to cut down on printing to save money? It seems the more you try to save by cutting down the higher your &#8230; <a href="http://blog.inksolutionsma.com/2012/10/16/is-the-cost-of-laser-toner-goi... reading <span class="meta-nav">&#8594;</span></a>

So we all talk about recycling and I like to believe that most of us are concerned enough about it to actually do our part to that end. In our industry which is involved in recycling the empty ink and &#8230; <a href="http://blog.inksolutionsma.com/2012/10/12/recycling-toner-powder-into-us... reading <span class="meta-nav">&#8594;</span></a>

Recently HP released a new size of ink cartridges to the market in order to make their pricing seem more competitive against remanufactured cartridges and other manufacturers.  These cartridges are priced a few dollars less than the normal standard yield … Continue reading

  We all own printers and we all have run across the annoying paper jam that always seems to happen at the worst possible time. So how do you fix the jam and what in the heck causes paper to … Continue reading

Have you ever wished you could take a picture with your camera and turn it into a 4 X 6 photo right on the spot? Well now you can, it’s just a matter of choosing the right Portable Photo Printer … Continue reading

This is a question we get all the time at Ink & Toner Solutions. It’s very frustrating for the consumer to buy an ink cartridge  and not have any information as to what they are getting in terms of how … Continue reading

It seems we’ve all been there, we want to move up from our old color ink jet printer to a nice shiny new color laser jet printer. Problem is up to now the price of a quality color laser was … Continue reading

Here at Ink & Toner Solutions we hear this all the time: “my inkjet cartridge exploded in my printer and there’s ink all over the place!” Can an inkjet cartridge “explode in a printer”? The simple answer is No. Period. … Continue reading

Is the quality of the remanufactured ink and toner printer cartridges being sold out there as good as the OEM (original equipment manufactures) cartridges? That’s kind of like asking if the quality of aftermarket automobile parts are as good as … Continue reading

Picture this, I walk in to a car dealership one day to look around and see if there’s a car on the lot that might interest me. Standing there looking around and here comes the sales associate that will be … Continue reading

Ink & Toner Solutions is in the business of selling eco-friendly remanufactured ink and toner cartridges in Northampton, Ma. We have been doing it now for 7 years and we have a very easy to under stand return policy. Our … Continue reading

I’ve been in the printer cartridge business now since 2004 and have had the opportunity to witness many changes not the least being the quality of re manufactured ink & toner cartridges. From the day of individuals filling in their basement with no quality … Continue reading

There are a few things to get straight about my job: I love sales but not selling and I really hate salespeople. I had the pleasure of meeting a gentleman at an expo tabletop event hosted by a local chamber, … Continue reading

To go on line and find the best possible price for ink and toner or to buy from a reputable local dealer is a question that is being asked more & more by indiviuals and businesses alike. So what is … Continue reading

This is last in our series for choosing printers that fall within certain budget guide lines. In our previous post we talked about printers that fell in the $150, $300 and the $500 range. Now we are going to cover … Continue reading

This is the third in a four part series to help you choose a printer within your set budget. The first two post reviewed printer selections in the $150 & the $300 range, now we will look at a top … Continue reading

HP has had a recycling program for electronic hardware since 1987 and has recovered over 2.3 billion pounds of product that are reused or recycled. Our hats are off to HP for this effort due to the serious effects E-waste … Continue reading

Ink & Toner Solutions is always looking for ways to help our customers and anyone else that uses printers or printer products.  Millions of people use the ink jet printer for home or office use but really have no one … Continue reading

Here is the second installment of our four part series with top picks for printers in four budget categories, $150, $300, $500 and $750. For the $300 budget, the All-in-one HP OfficeJet Pro 8600 printer gets a thumbs up  in … Continue reading

As promised this is the first installment of our four part series with top picks for printers in four budget categories, $150, $300, $500 and $750. For the $150 budget, we feel that the multifunction HP Photosmart 7510 e-All-in-One printer … Continue reading

You know the routine, you need a new printer and the first place you turn to is either the internet or you just go to a big box store, sounds like a simple task right, wrong. Even before you start … Continue reading

Can you imagine sitting at your home or office desk and all of a sudden your trusty HP printer burst into flames. Well it’s true, according to an article in The Recycler magazine, issue 228 a research team at Columbia … Continue reading

Have you ever wondered how an ink jet printer works? Probable not, but it’s really amazing what goes on inside these machines when you hit print. The technology that goes into formulating the ink, engineering the cartridge, the print head … Continue reading

On Dec. 21, 2012 according to the Mayan calender will reach the of a 394 year cycle called a b’ak’tun which has nothing to do with the end of the world but has sent end of time aficionados into a … Continue reading

Who has not heard the statement “I was told not to use refilled or remanufactured printer cartridges in my printer because it will void my warranty”. Well, we are here to tell you that is a big fat lie!! The … Continue reading

There is a word we are all beginning to hate: green. Everyone is on the wave of a new catchy era. Let’s go green for the planet. Few can back it up. Especially businesses. People will shop green and some … Continue reading

OK, so this isn’t about printers, ink, toner or computers but there is more to life than that. Like CBS’s hit sitcom, “The Big Bang Theory. Ever wonder where the resident geeks on the show get there science material from? … Continue reading

The Canon Pixma MG5320 wireless inkjet photo all-in-one printer has some pretty cool stuff like CD/DVD printing capability’s at a reasonable cost of $150, hitting a sweet spot at the consumer-oriented end of the color inkjet multifunction category.You don’t find … Continue reading

The HP M275 is a color laser multifunction printer that prints, copies and scans; but what sets this printer apart from most is it comes with an elevated, 8-megapixel camera. It makes taking images of a small three-dimensional object as … Continue reading

We're More Than Just Ink!

Tip: How to clean a cartridge print head

Behind-the-Scenes: Our Remanufacture Process