warranty

Is a Remanufactured Printer Cartridge a Better Choice?

What is Remanufacturing?

In our industry it’s reusing and refilling ink and toner printer cartridges so they can be used again. Used cartridges are collected though out the world by individuals, businesses and the remanufacturers themselves. Once the empty cores are at the remanufacturers location they are sorted to determine which cartridges can be remanufactured and which ones can not be used. The defective cartridges are recycled in a responsible way so they don’t enter the trash stream and end up in a local dump. They are broken down into usable components and reused. The usable cartridges are then disassembled and cleaned and any necessary replacement parts are added at this point. New toner or ink is added, and the cartridges are tested to insure that the quality is at the level of the original manufacturer. Continue reading

Are On Line Return Policy’s Good or Bad?

Ink & Toner Solutions is in the business of selling eco-friendly remanufactured ink and toner cartridges in Northampton, Ma. We have been doing it now for 9 years and we have a very easy to understand return policy. Our ink & toner products carry a one year warranty  from date of purchase. Your cartridge is defective, we replace it, bought the wrong cartridge, we trade it for the right one, the cartridge you bought for the printer you had just died, bring it in, we will either give you store credit or refund the cost of the cartridge. No gimmicks, no small print, no hidden cost, 12 month warranty, period. Now lets look at typical on-line return policy’s. Continue reading

WILL USING REFILLED INK OR TONER VOID A WARRANTY?

Who has not heard the statement “I was told not to use refilled or remanufactured printer cartridges in my printer because it will void my warranty”. Well, we are here to tell you that is a big fat lie!! Continue reading