There are a few things to get straight about my job: I love sales but not selling and I really hate salespeople. I had the pleasure of meeting a gentleman at an expo tabletop event hosted by a local chamber, whose type you might have already met. He coiled and attacked the second I gave my friendly hello (I was tired and read to just meet fellow businesses, not be sold.) Not a good start. He had on a full suit and in 30 seconds told me about every disease and industry report to back up his holistic product claim- of which there were at least 25 to listen to…I was drowning and he was bombing. The only was I could escape- and at this point it was considered escape- was to grab his card and say “Thanks I’ll check out your website.” Continue reading
Some things change and some will always be the same as we first knew them.
Currently at Ink and Toner Solutions, Inc. we are facebooking, tweeting and now blogging. Our printer products are constantly being innovated and refined by our remanufacturers and are getting more streamlined every day. Our store has changed from two locations down to a simple white building in historic Northampton for convenience of customer and employee. Our employees are now more specialized and more relaxed. We have fun with our work now. We are all doing what we love. We threw out the pushy sales people. We are donating part of our time to working with more local charities and promoting their needs as much as possible. We even started playing music in the store and put out some treats.
Yes, we are growing and learning and moving things around but while we do, the main idea is still the same: We value, respect and appreciate our customers and are thankful for every chance we get to serve a wonderful product that helps the Planet. Thank you very much for buying locally.