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Reviews from our customers
Nancy F.Local School System
As an administrative Assistant, I am responsible for maintaining proper inventory levels for a variety of school supplies, which include ink and toner. Having a strong customer service background, I appreciate the presence of customer service and choose to deal with businesses that stress its importance to their customers.Serges LaRiviere at Ink and Toner Solutions, is committed to providing the utmost professional courteous, and prompt service. I will continue to do business exclusively with Ink & Toner Solutions for all of our ink and toner needs.
Stan JacobsBaystate Benefit Services, Granby, Ma
I have been a customer of Ink Solution for 15 years. I have had fabulous and friendly service from Ink Solutions. Additionally, their prices are much better than Staples on anything I have found on line.Over the years that I have been their customer I have purchased dozens of ink jets and toner cartridges. When I had an ink jet or cartridge that did not print correctly (and there were only a few), Ink Solutions had a new one shipped to me within a few days, free of charge. No questions asked, they just shipped the new cartridge.I have also been very satisfied with their tech work when I had a computer problem. Their computer techs fixed my problems within a day and charged me a very fair and reasonable price. I did have ongoing issues due to a computer virus once and they provide follow up service. I needed help with an ongoing problem due to the age of my Dell computer and their tech person logged onto my computer and showed me how to download some software and how to use it. Once again, great service at a very reasonable price.I have recommended Ink Solutions products and service to my clients and friend and everyone has reported they were very satisfied. I strongly recommend that you give Ink Solutions a chance. I know you will be as satisfied as I have been.
Denis L.Delta Machine & Tool, Inc. Three Rivers, Ma
Delta Machine & Tool, Inc has been working with and purchasing our printing supplies from Ink & Toner Solutions since 2010. Their customer service has been impeccable and the quality of their toners are superior to anything we have ever bought on line. The best part is when you call for information or guidance they actually take the time to answer all of your questions and they really know what they are talking about.I highly recommend them.
Lynn Wood, Office ManagerCaroVail, Inc. Bernardston, Ma
We began using Ink and Toner Solutions almost two years ago, and being a manufacturing facility that depends on all of our printers running every day, we are thrilled with the level of service and support we receive from them. The response time is phenomenal and the technicians are quick and extremely helpful. All around this company is an asset to our support system. We have experienced little to no down time because of their efficiency!
08/03/16 - Tim did a great job for us. He was very polite and took very little time to fix our problem. Your price was competitive and the service professional. I wish all of our suppliers were like that. I will continue to call upon your company anytime we have issues. Thanks so much again!
James B.Home User
I've been using Ink & Toner Solutions now for over two years without any problems whatsoever! The inks I buy for my Brother ink jet printer have performed just like the original inks and cost me just about 50% less than if I was buying the originals. But it's not just the savings I love but the fact that they are recycling these products which is what I really like. Won't be buying my inks anywhere else soon.
Maureen LabbeeTapestry Health
Tapestry Health has been doing business with Ink & Toner Solutions for the past three ½ years. We have found that the quality of their products have been excellent. We have contracted with this company to purchase their refurbished toners (all working great with our HP printers) and the cost is lower than other companies, which is helpful to our non profit agency. Included in this contract is service of our current laser printers. Ink & Toner Solutions is always quick to respond and handle any problems. Service is one of their key assets. I would recommend this company without reservation. Overall, Ink & Toner is so easy to do business with, and we look forward to continuing this relationship.
James PhaneufBell & Hudson Insurance Agency
We have regularly used the services of Ink & Toner Solutions and are completely satisfied with the quality of their service and products, and their outstanding customer service.
Amy B. RoyalRoyal LLP
Ink & Toner Solutions provides high level customer service, which is why we do business with them. Ink & Toner Solutions has always been responsive to customer needs and its employees understand the need for quick help in a fast-paced business world. Their pricing is very competitive and often lower than the chain stores. It's also clear that they not only care about the quality of service their business provides, but also that the business gives back to the community. Ink & Toner Solutions has been a devoted Chamber of Commerce supporter. For all of these reasons and more, I recommend that all area businesses do business with Ink & Toner Solutions.