HP Cartridge Protection
When trying to use remanufactured ink cartridges with HP 61/62/63 Cartridges, the best solution is to disable Cartridge Protection. If you later wish to verify that a cartridge labeled as a Genuine HP product is actually genuine, you can always re-enable the feature, though I really don’t understand why HP has this feature on their printers. I believe anyone that has a HP printer and buys ink for it knows if they bought a original HP or a remanuractured one. Just my opinion but the only reason I can think of is to discourage the consumer from buying anything but original HP cartridges. What’s your opinion?
The 61/62 and 63 fit 28 Envy printers and 14 Officejet printers so if your not sure where any of the buttons or features are located we recommend you go to your owners manual and locate them for the specific model you have.
If your printer does not have a control panel these instructions will not work, sorry, talk to HP!
Here are the steps.
1. Click the Start button, and click Devices and Printers.
2. Find your HP printer in the list and double-click it to open the Settings page.
3. Click the text for Estimated Ink Levels under the heading of Shopping Resources. This
will open the HP Toolbox window.
(If your computer does not have this option, skip to the alternate method at the end of this post)
4. Click the tab for Cartridge Protection.
5. Click the radio button next to Disable HP Cartridge Protection.
6. Click the Save Setting button to save your new setting. Then, close the window.
7. You may need to remove and reinstall the cartridge for it to be recognized properly.
Press the wireless button (or menu option Settings/Wireless) to view status. If the
wireless connection is active the wireless light will be solid blue. If wireless is disabled
see user manual for connection instructions. Note the IP address at the top of screen
(example: IP 192.168.1.999) and type this into address field on browser. This will bring
up printers configuration page. On settings tab select HP Cartridge Protection and
choose Disable Cartridge Protection, then click apply. You also need to disable HP
updates to prevent recurrence this will be under web services tab. Select product
updates and choose off and apply.
There you have it, fast and simple. Don’t let a HP rep tell you that your printer can’t use remanufactured cartridges, it’s just not true.